Frequently Asked Questions

How many counselling sessions should I have?

There is no prescribed number. It really depends on the issues and how you are feeling about the process. However, 6 to 8 sessions represents the average.

How often should I attend counselling?

Weekly sessions provide for the most effective therapy. If counselling continues for a longer period it can be helpful to move to fortnightly then monthly. This way, there is a graduaeasing away with opportunity to ‘check in’ regularly over a longer period.

Are counselling sessions confidential?

Yes. Confidentiality is strictly maintained. There are a couple of (rarely occurring ) exceptions associated with legal and ethical requirements. This will be explained in full at the outset and you will be provided with an ‘informed consent’, which provides clarification around confidentiality along with your rights as a client.

How much will it cost?

The rate for 1 hour session, either online or face to face is $110 (as shown in 'rates' tab).

Do you work with NDIS Participants?

Yes, for participants who are plan or self managed

Can I claim rebates from Medicare or Private Health Insurers?

Unfortunately, Medicare rebates are not yet available for counselling services.

However, we are a recognised provider for the following Private Health Insurers: BUPA, Police Health Fund, Emergency Services Health, St Luke's Health and Phoenix Health. Eligible members may be entitled to a benefit and you are advised to check with your private health insurer to clarify your personal entitlements.

What if I am unable to attend a session?

Ideally, 24 hours’ notice is required to cancel a session without a cancellation fee. aHowever, we understand that emergencies and unavoidable events occur, so individual circumstances will always be taken into account.

What is the difference between Counselling and Psychotherapy?

That depends on who you ask! At one level, psychotherapy is a specific therapeutic approach with its own characteristics. However, at a broader level, the terms are often used interchangeably with psychotherapy being associated with longer term therapy.

For any further questions please do not hesitate to give us a call, send an email or use our contact form - Contact’ tab at top of page